Downtown parking garage changes begin Feb 8th

The City is installing an "access control system" in the Centennial Parking Garage in downtown Bend to improve safety and simplify payment options for parking customers. Installation is expected to be completed on Feb. 8.

Under the new system, there will be gates at the Lava Street entrance, and customers will take a ticket and pay onsite or using a mobile app. The first 3 hours will no longer be free, but a new merchant validation program will be implemented. Additionally, the entrance off of the alley will be closed to the public and valet parking for the Oxford will be relocated to the lower level from the rooftop.

The new system will include a digital display informing drivers about available parking spaces as they enter.

Customers can register on the Pango mobile app to have a contactless experience, if desired. The access system will recognize the license plate number or a QR code of registered customers and permit holders and automatically raise the control arm at entry and exit.
 
Customers who prefer not to use the mobile app will take a ticket at entry and pay at the pay station in the garage or with the Pango mobile app before exiting the garage. Instructions to pay for parking via the mobile app or a paper ticket will be posted in the garage.