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learn how to use the City's New Online Permit Center in training sessions Dec 2nd-15th

11/21/2020

The City of Bend's new Online Permit Center will go live on Monday, Dec. 14th. This new software platform replaces ePlans. In an effort to prepare users for the launch, the City is offering several online training webinars providing an overview of the new system, including demonstrations of its key features.

These training sessions will be offered via Zoom. Please click on one of the links below to register for one of the webinars. To register online, click here.

Webinars will be offered for three types of users:
1) Applicants and Consultants:

2) Contractors and Project Mangers:

3) General Public:

Please log in a few minutes early, as the training will begin on time. Microphones will be muted during the overview of the software, but there will be time for questions and comments at the end of the session.

If you are unable to attend one of the sessions, you will be able to access recordings of the training sessions on the Permit Center webpage.

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City Permitting Process to Pause for Launch of Online Permit Center

11/12/2020

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On December 14, 2020 the City’s new Online Permit Center will go live with upgraded features and functionality for a host of permits and licenses, including:

Building and Engineering Permits
Land Use Applications
Business Registrations and Specialty Licenses
Code Complaints Submissions
Inspection Scheduling
Special Event & Fire Requests
SDC Estimates
Documents and Agreements

From November 25 through December 11 permit activities will be limited as existing records are transitioned over to the new software. The City of Bend will not be accepting new applications or payments, no permits will be issued, and no plan reviews will be conducted during this time. Inspections will continue and there will be limited staff available for customer inquiries.

To prepare for this upcoming conversion period, please complete any existing applications, inspections and/or permits and pay any outstanding fees prior to November 25, 2020, to avoid project delays.

The best way to stay up-to-date on the new Online Permit Center is at http://www.bendoregon.gov/permitcenter. Content will continue to be posted on the conversion status along with upcoming trainings.

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